With 35 + years of local expertise, accredited Daikin & Mitsubishi Electric technicians, and a 2-year workmanship guarantee – twice the industry standard—we deliver reliable heating, cooling, and ventilation solutions on time and on budget.
BEATTIE AIR
Frequently Asked Questions
General
How quickly can I get a free heat-pump quote?
Site visits can usually be booked within 48 hours, and you’ll receive a written proposal—complete with load-calculation and running-cost estimate—within two business days.
Do you service brands other than Mitsubishi Electric or Daikin?
Yes. Our service team maintains all major heat-pump and air-conditioning brands sold in New Zealand, including Panasonic, Fujitsu, and Toshiba.
Residential Services
What is the average cost to install a single high-wall heat-pump in Christchurch?
Most back-to-back installs range from $2,800 – $3,500 incl. GST; price varies with capacity and pipe length.
How long does a Daikin or Mitsubishi Electric heat-pump last?
With annual servicing, units routinely exceed 15 years. Our workmanship guarantee covers the first five years for extra peace-of-mind.
Will a heat-pump still work during Canterbury frosts?
Yes – modern units feature low-temperature refrigerants and defrost cycles, maintaining full capacity down to -15 °C.
Heat Pump Solutions
Why choose Beattie Air for heat-pump installation in Christchurch?
With 35 + years of local expertise, accredited Daikin & Mitsubishi Electric technicians, and a 2-year workmanship guarantee – twice the industry standard—we deliver reliable heating, cooling, and ventilation solutions on time and on budget.
How quickly can I get a free heat-pump quote?
Site visits can usually be booked within 48 hours, and you’ll receive a written proposal—complete with load-calculation and running-cost estimate—within two business days.
Do you service brands other than Mitsubishi Electric or Daikin?
Yes. Our service team maintains all major heat-pump and air-conditioning brands sold in New Zealand, including Panasonic, Fujitsu, and Toshiba.
Ducted Systems
What are the benefits of a ducted heat-pump versus multiple high-walls?
Aesthetics (no visible indoor units), whisper-quiet airflow, and single-point control make ducted ideal for whole-home comfort.
How much ceiling space is required for ducted installation?
We need ~300 mm clear height for plenums and insulated flex-ducting; a free survey confirms feasibility.
Can I control individual room temperatures?
Yes – add-on zone dampers and smart controllers (e.g., AirTouch 5) let you set different temperatures in up to 16 zones.
Hot-Water Heat-Pumps
How much can I save by switching to a hot-water heat-pump cylinder?
Running costs drop by up to 70 % compared with a standard electric element – payback typically 3-5 years.
Will my existing solar PV work with a hot-water heat-pump?
Definitely. We can schedule the compressor to run during daylight for maximum self-consumption.
Servicing & Maintenance
How often should I book a heat-pump service?
Residential units – annually; commercial units and rental homes – every six months to stay under warranty and maintain efficiency.
What does a standard service include?
Coil deep-clean, drain flush, refrigerant-pressure check, electrical safety test, and Wi-Fi controller firmware update.
Do you offer after-hours emergency repairs?
Yes – 24 / 7 call-out for mission-critical heating or cooling faults across Canterbury.
Ventilation & HRV Systems
What’s the difference between HRV and balanced-pressure ventilation?
HRV recovers up to 90 % of heat otherwise lost via exhaust air; balanced systems supply and extract equal airflow to avoid draughts.
Can ventilation be retro-fitted to an existing ducted heat-pump?
Yes – our Lossnay “add-a-zone” kit uses the same ceiling diffusers; installation takes one day.
Will a ventilation system help reduce condensation in winter?
Continuous dry-air exchange keeps indoor humidity under 60 %, dramatically lowering window condensation and mould growth.
Commercial Services
Which sectors does Beattie Air serve across Canterbury?
We design, install, and maintain HVAC systems for offices, retail, education, health-care, food-processing, and industrial sites.
Do you provide Producer Statements (PS1-PS4)?
Yes – our in-house CPEng team issues PS1 & PS2; site QA audits supply PS3 & PS4 at practical completion.
Can you handle simultaneous design-and-build projects?
Our BIM workflow and fixed-fee design packages allow us to fast-track design, procurement, and installation under a single contract.
Commercial HVAC Installations
What is the typical programme for a 2,000 m² office HVAC fit-out in Christchurch?
Concept & load-calcs – 2 weeks; detailed design – 4 weeks; procurement – 6 weeks; on-site installation – 8-10 weeks (weather dependent).
Can you integrate Building Management Systems (BMS)?
Yes—we install open-protocol BACnet or Modbus controls and provide user training at hand-over.
Do you manage seismic restraints to NZS 4219:2009?
All pipework, duct, and plant rails are detailed and signed off by our in-house seismic engineer to meet NZS 4219.
Maintenance & BWOF Compliance
What HVAC documentation is required for a BWOF in Canterbury?
Up-to-date Form 12A certificates, IQP inspection logs, and evidence of remedial completion are mandatory before BWOF issue.
Can Beattie Air act as Independent Qualified Person (IQP)?
Yes – our IQP number covers SS 9 *Mechanical Ventilation or Air Conditioning Systems*.
How far in advance should we schedule compliance testing?
Book at least 30 days prior to the BWOF anniversary to allow remedial works if needed.
Seismic Design Expertise
Why is seismic restraint necessary for HVAC plant in New Zealand?
NZS 4219 mandates restraints to protect occupants and maintain post-quake operability of essential services.
Do you provide PS2 peer-review for third-party HVAC designs?
Yes – our Chartered Professional Engineer can peer-review calculations and site detailing.
Can Beattie Air supply site-specific restraint kits?
We design, fabricate, and deliver custom-labelled restraint hardware for direct install by your trades.